...your day. You're lucky to be alive, you feel well. Sleep was wonderfully energizing and the coffee smells great. You shower and dress and with a spring in your step you're off to work! Work. What a beautiful place. You're surrounded by great teammates and the buzz of sound in the office is almost hypnotizing. You sit down and get ready to speak to a lot of people today. Incidentally, not a single one of them will be giving you good news nor will they be particularly happy to talk to you. Isn't it great to work in a customer service call-centre?
Let's skip to the end of the day: you've spoken to over 60 people today and helped them all to the best of your ability. You've not always succeeded but you've tried. You marvel at how difficult it must be for them to navigate the 2 options over the telephone menu in order to get you. And for them to be pleasant? Hah! Why would they? You're only a person, not deserving of basic respect or manners.
Well, THPPPPT to you!
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